Tail-lift deliveries to addresses without a dock

Knowledge base

Tail-lift deliveries to addresses without a dock

When a tail lift is needed for delivery, how booking works and what pallet weight limits apply when unloading with a tail lift.

A tail lift is a platform at the rear of the vehicle that lowers a pallet to street level where the receiver has no loading dock or forklift. It suits deliveries to private addresses and small businesses. It needs a prior booking, and the weight of a single pallet is limited by the lift’s capacity and manual handling.

When to order a tail lift

  • An address without a dock or forklift on the receiver’s side.
  • Deliveries to private addresses and small premises.
  • A booked date and delivery window arranged in advance.
  • A pallet within the lift’s capacity and safe manual handling.
Tail lift is a hydraulic loading platform fitted at the rear of a vehicle, used to unload where there is no dock.

We confirm the maximum pallet weight for a tail lift at booking. See services and destinations.

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