In carriage governed by the CMR Convention, reservations for visible loss or damage must be given to the carrier at the latest on delivery, and for non-apparent damage within 7 days of delivery (Art. 30). For delay, a reservation must be filed within 21 days. A damage report with photographic documentation supports the claim.
Deadlines and evidence
- Visible loss or damage, reservation at the latest on delivery (Art. 30).
- Non-apparent, reservation within 7 days of delivery (Art. 30).
- Delay, written reservation within 21 days.
- Limitation of actions is 1 year, and 3 years in case of gross negligence or wilful misconduct (Art. 32).
Damage report is a record of the consignment’s condition made on delivery, ideally with photographs, used as evidence in the claim procedure.
This is general information, not legal advice. See cargo inspection and services.
